There are many DNA testing providers on the market, but they vary considerably in terms of the services provided. Even the methods, level of expertise, presentation of results, and prices vary from supplier to supplier.
When you decide to purchase an expensive service that involves your privacy and protection of your sensitive personal data, it is reasonable to make sure that you are getting value for your money.
Below we present a series of questions which you should ask your DNA testing provider before you purchase the test:
Is there a proven connection between the test results and the condition which the test predicts?
LifeGenetics Premium DNA analyses are, at the moment, the most professional and credible nutrigenomic analyses in Slovenia, because they examine 70 genetic variations and are among the most extensive DNA analyses in the world. A handful of suppliers of similar genetic tests examine only 5 to 24 genetic variations on average, which is only a small proportion of all the genetic variations analyzed using LifeGenetics Premium.
How strong is this connection: is it plausible, probable, or reliable?
LifeGenetics Premium DNA analysis is based on the interpretation of an individual’s genetic polymorphisms, which uncover the body’s ability to metabolize different nutrients and the consequent susceptibility for certain diseases. We analyze only those genetic polymorphisms that have been identified as the most relevant in extensive international research; therefore, they have a significant impact on the metabolic pathways of the body. Interpretations of these analyses are based on the latest scientific research published in high impact journals.
How large was the sample population on which the association was based?
When making interpretations, we take into account studies which were carried out using a large sample (thousands, possibly hundreds of thousands of people) and were therefore found to be statistically significant.
Can I ask for a refund?
LifeGenetics services are a novelty in the world. We are aware that the field of genetics is still difficult to understand and is constantly developing, which is why we are constantly striving to develop and improve our products.If you are not happy with the product, our LifeGenetics consultants will be available for further clarification and expert support, and to offer help on how to apply the recommendations you have received.If there are obvious errors or flaws in your report, you can, in accordance with our terms and conditions, always ask for your money back.
Has the evidence for this association been published in expert publications?
LifeGenetics services analyze only those DNA regions that are recognized by the scientific literature and identified as the most relevant in extensive international research. Interpretations of these analyses are based on the latest scientific research published in high impact journals.
In which publications have the expert publications been published?
The genetic testing procedure is carried out in a laboratory in collaboration with globally renowned pharmaceutical companies such as GlaxoSmithKline, as well as renowned universities (e.g., Louis Pasteur University, University of Bristol…). Our methodology is based on extensive research whose findings have been published in reputable international journals such as Nature, Nature Genetics, Diabetes, Journal of Thrombosis and Haemostasis, American Journal of Medical Genetics, etc.
Has an expert in the field of genetics been included in the testing and analysis process?
LifeGenetics services were developed by a team of highly qualified and internationally renowned experts in genetics, biochemistry, medicine, pharmaceutical sciences and nutrition. Before sending out the results, every analysis is reviewed by an expert in the field of genetics, who is also available for any further questions. For more information, please visit out expert panel page.
What preparation is required for the collection of a saliva sample?
In addition to specialized expertise, LifeGenetics services are marked by easy and painless testing procedures which the customer can perform at home. In order to complete your DNA test, we only need a sample of saliva or a swab from the mucous membrane of the mouth; saliva collection is painless and simple.
After you order the LifeGenetics test, a package containing a saliva sample kit will be sent to your home address. The kit contains a swab stick, which you rub on the inside of your oral cavity.
How will you send the results and in what format?
Your analysis, interpretations of results and recommendations will be collected in your personal, understandable and usable book, which will be delivered to your home in a discreet package. The content of each report differs depending on the DNA test that you choose.
We ensure that the whole procedure for the provision of LifeGenetics services, from order placement to receipt of results, is completely discreet.
Will the results be explained in a manner easily understandable to the layman?
Where can I file a complaint if I am dissatisfied with the acquired data or the test results?
If you have any questions you can contact the LifeGenetics team. Our friendly advisors will be happy to answer all your questions. We can be reached every workday between 9 AM and 1 PM, or you can send us an email (firstname.lastname@example.org) and we will endeavor to answer as soon as possible.
What should I expect from genetic test results, and what should I not expect?
The purpose of the LifeGenetics DNA test is not to look for ‘bad’ genetic predispositions, but rather to provide an analysis and interpretation of those genetic variations that allow you to use your genetic profile to your advantage, thus improving your overall well-being and lifestyle. LifeGenetics DNA tests are not intended to diagnose disease. In providing services to our clients, we focus on the preparation of an action plan and provision of appropriate expert support when using test results. Any potential fears that the genetic test results could turn out badly are thus entirely unnecessary. We provide only information on the basis of which you can take appropriate action.
Who can I ask for advice and further clarification if I don’t understand my test results or if I need more information?
Who will answer any eventual questions I might have?
Within the scope of the LifeGenetics Premium DNA test, after we have completed the analysis, experts will be available to provide advice and support to help you take your first steps toward a healthier and quality lifestyle.Our experienced team of experts in genetics, biochemistry, medicine, pharmaceutical sciences and nutrition will ensure service quality and reliability. Our expert staff and consultants are recognized experts in different areas. Their references can be found here.
The Head of Development at LifeGenetics, Dr. Mateja Bedenčič MD, who is also an expert in the field of medical genetics, will be available to answer any in-depth questions concerning your genes that you may have.
Nutritional advice is provided by Andreja Čampa, Msc, who is a food technologist and a reputable expert in the field of nutritional science and clinical nutrition.
Is consultation included in the cost of the service or does it involve extra costs?
The LifeGenetics team is at your disposal, free of charge, to help you select the DNA test most appropriate for your needs and provide expert support to help you understand your results.
What will happen to my sample after it has been analyzed?
Your sample is destroyed immediately after the analysis has been completed, unless you give permission for your DNA material to be stored anonymously for further research and development purposes, which can help improve the quality of genetic services.
What happens to my personal information?
How will my personal information be protected after testing is complete?
What will this information be used for?
The information you provide in this questionnaire will be used to prepare better and more comprehensive recommendations. LifeGenetics’ personalized recommendations take into account both types of factors: environmental factors and an individual’s genetic predispositions. In this way, we provide a high quality and comprehensive understanding of how your body functions. The information, which you provide when you submit your sample, will help us determine environmental factors which, in addition to genetic information, are very important in the delivery of high quality and comprehensive interpretations.
Does the company share or sell my personal information to other organizations? Does the company analyze my sample for any other purpose (other than the genetic test I have ordered)?
LifeGenetics does not divulge your personal data to third parties, except when it is necessary to complete the order and deliver the service (consultation, additional services). With your permission, your DNA sample can be stored anonymously for further research and development purposes, which can help improve the quality of genetic services. You can subsequently revoke this permission at any time. In that case, your genetic material will be destroyed. Your sample is analyzed solely for the purposes of the services ordered and any of the services provided by LifeGenetics.